CONSUMER PROTECTION
Florida Consumer Protection Attorneys — Unfair & Deceptive Business Practices
Protecting Consumers Against Unlawful Business Practices
Consumers rely on businesses to act fairly, disclose important information, honor their representations, and comply with applicable consumer protection laws.
Unfortunately, disputes can arise when consumers are subjected to misleading charges, deceptive marketing practices, unauthorized solicitations, or the improper collection and use of personal information.
Johnson | Dalal represents consumers in legal matters involving unfair or deceptive business practices, improper fees, electronic communications, and violations of applicable Florida and federal consumer protection laws.
Our attorneys investigate potentially unlawful business conduct and pursue appropriate legal remedies when consumer rights have been violated.
Florida Deceptive and Unfair Trade Practices Act (FDUTPA)
Florida's Deceptive and Unfair Trade Practices Act (FDUTPA), found in Chapter 501 of the Florida Statutes, prohibits certain unfair methods of competition and unfair or deceptive acts or practices in trade or commerce.
Depending on the circumstances, consumers may have claims involving misleading representations, improper business practices, unauthorized charges, or other conduct prohibited by law.
FDUTPA authorizes certain remedies, including injunctive relief and, for qualifying claims, actual damages and attorney's fees.
Johnson | Dalal evaluates the facts, relevant transactions, contractual documents, and applicable statutes to determine whether a consumer has a legally supported claim.
Unfair Fees, Improper Charges, and Deceptive Billing
Consumers may encounter fees or charges that were not adequately disclosed, appear inconsistent with contractual terms, or are imposed without an identified legal or contractual basis.
Potential disputes may involve:
- Undisclosed or misleading service charges
- Improper processing or convenience fees
- Unauthorized billing practices
- Misrepresented pricing or payment terms
- Fees inconsistent with governing agreements
- Other allegedly unfair or deceptive charges
Not every disputed fee is unlawful. The enforceability of a charge depends on the governing contract, relevant disclosures, applicable law, and specific circumstances.
Our attorneys review these issues to determine whether a legal claim or other remedy may be available.
Unwanted Marketing, Robocalls, and Text Messages
Consumers may receive unwanted telephone calls, text messages, or other marketing communications.
Federal and Florida laws regulate various forms of telemarketing and telephone solicitation, including the circumstances under which consent is required and the remedies available for qualifying violations.
Johnson | Dalal evaluates consumer complaints involving allegedly unlawful marketing communications, including circumstances where personal information has been improperly obtained or used.
The applicable legal requirements depend on the type of communication, the technology involved, consent, statutory exceptions, and other facts.
Consumer Data Collection and Privacy Rights
Personal information has significant value in the modern digital economy.
Businesses may collect information about consumers through websites, mobile applications, online forms, advertising tools, and third-party technologies.
Certain data may be used for analytics, targeted advertising, lead generation, or other commercial purposes.
Consumers may have legal claims when the collection, interception, disclosure, or use of information violates applicable privacy or consumer protection laws.
Johnson | Dalal's consumer protection representation is complemented by its Florida data privacy litigation practice, led by Veronika Balbuzanova, Esq., CIPP/US.
The firm's attorneys have prevailed at trial on behalf of consumers in website privacy litigation involving electronic communications recorded without consent.
Representing Consumers in Civil Litigation
Consumer protection cases can involve individual claims, disputes affecting multiple consumers, and complex questions concerning statutory requirements, damages, and appropriate remedies.
Johnson | Dalal evaluates the evidence, governing law, relevant documents, and available legal procedures to determine an appropriate litigation strategy.
Our approach focuses on identifying legally supported claims, protecting consumer rights, and pursuing available relief.
Contact a Florida Consumer Protection Attorney
If you believe a business has engaged in unfair or deceptive conduct, imposed improper fees, unlawfully used your personal information, or violated your consumer rights, Johnson | Dalal can evaluate the circumstances.
Call Johnson | Dalal at 954-507-4500 to discuss your consumer protection matter.
This page provides general information and does not constitute legal advice. Representation and available remedies depend on the facts and applicable law.
